Shipping Policy
At Nalani, every piece is prepared with intention.
We collaborate with carefully selected partner studios to create and deliver each order with care — ensuring a refined, seamless experience from creation to arrival.
Shipping & Processing
Each item is thoughtfully made to order through our trusted production partners.
This approach allows us to maintain high-quality craftsmanship while reducing excess inventory and waste.
Processing time:
Orders are typically processed within 2–5 business days before shipping.
Delivery Times
Estimated delivery times after dispatch:
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US & Europe: 7–15 business days
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Rest of world: 10–20 business days
These are general estimates and may vary slightly depending on the item and destination.
Free Shipping
We are pleased to offer free shipping on all orders over $60 USD.
Multiple-Item Orders
To ensure the fastest delivery, items from the same order may ship separately if they are fulfilled by different partner studios.
You will always receive tracking information for each shipment.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Delays
During peak seasons, holidays, or due to customs processing, delivery times may occasionally be extended.
If you have any questions about your order, our customer care team is always happy to assist.